“It is the right of others to be different,” says Fred Ammon. And a successful team thrives on this very diversity; on the fact that the most diverse skills and competencies complement each other. But what happens when teams are in a constant state of upheaval, when they are reassembled, when unrest and conflicts grow? Underperforming, dissatisfied employees are often the result. It is then often advisable to get the team back on track with external support, to make it efficient again. After all, the more entangled we are in conflicts, misunderstandings and accusations, the more difficult it becomes to find a way out “on our own” - especially in times of high workloads, pressure and tension.

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